1. Sona Support
  2. Employee app
  3. Shifts - viewing, claiming and cancelling

What notifications will you send to my phone?

Notifications overview

 

It's important to ensure your phone settings allow for Sona notifications - We'll only ever notify you about:
• New shifts

• If your shift has changed or been cancelled
• If your employer has sent you a message
• If your employer makes an announcement 

It's important to ensure your phone settings allow for Sona notifications

For Android:

  1.  Open your phone's settings app.
  2. Tap Apps and notifications and then Notifications.
  3. Under 'Recently sent', find apps that recently sent you notifications.
    • To find more apps, tap See all.
  4. Tap Advanced.
    • You can turn off all notifications for a listed app.

For Apple:

  1. Go to Settings and tap Notifications.
  2. Select an app under Notification Style. 
  3. Under Alerts, choose the alert style that you want