Sona Support
Admin portal
Admin portal
Introduction to Sona
Shifts - adding shifts and building a schedule
Sona Admin
Holiday management
Inbox
Notifications
Technical questions
Employee app
Joining my employer on Sona
Introduction to Sona
Shifts - viewing, claiming and cancelling
Inbox - messages and notifications
Technical issues
About us
Back to home
Sona Support
Admin portal
Admin portal
Introduction to Sona
Shifts - adding shifts and building a schedule
Sona Admin
Holiday management
Inbox
Notifications
Technical questions
Employee app
Joining my employer on Sona
Introduction to Sona
Shifts - viewing, claiming and cancelling
Inbox - messages and notifications
Technical issues
About us
Admin portal
I view or post shifts via the Sona Admin portal
Introduction to Sona
How do I log in to Sona?
How can I view the schedule for multiple locations?
How do I view the schedule for one location?
My employees have a question
Shifts - adding shifts and building a schedule
How do I post my available shifts?
Weekly shifts overview
Why are some shifts grouped?
I can't upload or change shifts on my account?
How do I post available shifts?
How are my Open Shifts sent to my employees?
How do I edit or cancel a shift?
How do I cancel a shift?
How are my employees notified about shifts?
What is a Shift type?
Can my employees cancel a shift?
See more
Sona Admin
How do I add new employees to Sona?
How do I update my employee's details?
How can I add or amend shift types?
How do I add or amend locations?
How do I add or update a manager's details?
See more
Holiday management
How do I review an employees holiday request?
Inbox
Inbox guide
How do I reply to a message from a member of my team?
How will an employee know I've sent them a message?
Notifications
How do my notifications work?
Technical questions
My employee(s) can't see shifts in their app
How do I report a technical issue?
